In case of emergency, such as a water main break, call 720-898-7760 during normal working hours. After hours, Weekends or Holidays, call 720-898-7820.
For address changes or service transfers please call customer service at 720-898-7070 (M-F 8am-5pm). For missed waste and recycling pick up please call 720-898-7575. For additional utility bill questions, please reference the Pay My Bill page or email utiladmin@arvada.org.
Mission
The Mission of the Utilities Department is to provide safe and reliable drinking water, wastewater and stormwater collection, waste hauling, fleet management, mapping, and billing services to the Arvada community.
What Does the Utilities Department Do?
The Utilities Department is responsible for many of the City’s services, including:
- Repair, Maintenance, Operation of Water/Wastewater/Stormwater Utilities Systems (Planned & Emergency)
- Locating & Damage Prevention Water/Wastewater/Stormwater Utilities Systems
- Water Treatment and Regulatory Compliance
- Customer Service
- Enterprise Fund Financial Management & Planning
- Emergency Response
- Support for Capital Improvements & Development Review
Drinking Water
- Water Supply, Treatment, & Distribution
- Water Quality
- Water Line Locates
- Leak Detection
- Repairs (Planned & Emergency)
- Maintenance Operations
- Utilities System Communication & Controls
Stormwater
- Mainline Cleaning & Repairs
- TV Inspection of Storm Mains
- Storm Line Locates
- Repairs (Planned & Emergency)
Sanitary Sewer
- Sewage Removal & Disposal
- Mainline Cleaning & Repairs
- TV Inspection of Sewer Mains
- Sewer Line Locates
- Repairs (Planned & Emergency)
Waste Hauling
Fleet
- Vehicle & Equipment Life-Cycle Management
- Vehicle & Equipment Repairs and Maintenance
- Specialty Fabrication
- Police Equipment Purchasing & Maintenance
- Fuel System Management & Regulatory Compliance
Mapping
- Geographic Information System (GIS)
- Asset Management
Utility Billing
- Customer Account Management
- Bi-monthly Customer Billing
- System Development Charges
Contact Information
- Email Address:
utiladmin@arvada.org - Main Telephone Number:
720-898-7760 - Street Address:
8101 Ralston Road, Arvada, CO 80002
